Start Your Project

Effective date: 13 February 2026

1. Introduction

Bhati Interior (referred to as “we”, “our”, or “the Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights.

2. Information we collect

We may collect the following categories of information:

  • Contact information: name, phone number, email address, postal address.
  • Project information: property address, project scope, measurements, budget, photographs, and files you share.
  • Transaction data: quotations, invoices, payment confirmations.
  • Communications: messages and notes from calls, WhatsApp chats, emails, and contact forms.
  • Usage data: logs and analytics about how you use our website (cookies and similar technologies).

We collect data you provide directly and data collected automatically when you use our website.

3. How we use your data

We use your personal data to:

  • Respond to inquiries, schedule site visits, and deliver our services.
  • Prepare estimates, invoices, and contracts.
  • Communicate project updates and customer support.
  • Improve our services and website through analytics.
  • Comply with legal obligations.

We do not sell your personal data.

4. Legal basis for processing (where applicable)

We process personal data to perform contracts (e.g., deliver services), comply with legal obligations, pursue our legitimate interests (e.g., managing and improving services), and, where required, based on your consent.

5. Sharing and disclosure

We may share personal data with:

  • Service providers (suppliers, contractors, payment processors) who assist with projects.
  • Legal or regulatory authorities when required by law.
  • Third parties if we sell or transfer all or part of the business (with notice to affected clients).

All third parties are required to protect your data and use it only for permitted purposes.

6. Cookies and tracking

Our website uses cookies and analytics tools to improve user experience and measure website performance. You can control or disable cookies in your browser settings; however, some site features may stop working.

7. Retention

We keep personal data only as long as necessary to provide services, meet legal or tax obligations, resolve disputes, and enforce contracts. Typical retention periods: project records and invoices — minimum statutory period required by Indian law, or longer if necessary for legitimate business reasons.

8. Your rights

Depending on local law, you may have the right to:

  • Access and receive a copy of your data.
  • Request correction of incorrect data.
  • Request deletion of data (subject to legal and contract obligations).
  • Object to or restrict processing.
  • Request portability of your data.

To exercise any right, contact us using the details below. We may require verification before responding.

9. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, or loss. No system is completely secure — if a breach occurs, we will follow legal notification obligations.

10. Children

Our services are not directed at children under 13. We do not knowingly collect data from children.

11. Contact

For questions or privacy requests, contact:
Phone / WhatsApp: +91 95579 99140
Or use the contact form on our website.

12. Changes to this policy

We may update this policy. Material changes will be posted on the website with an updated effective date.